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CrossRoads Sunset Trail Reserve reviews

3.3 (9 reviews)
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Liveability
3.2
Overall quality
2.9
Floorplan
4.2
Driving/towing
3.8
Factory warranty
2.2

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Stars Refinement

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Voted most helpful review

Keith

Reviewed on April 24, 2023

RV reviewed 2012 CrossRoads Sunset Trail Reserve ST32BH view listing

4.6
In the beginning we had trouble with a water leak on a supply water line, it was address and repaired fast, but it was a pain. The SST is a comfortable unit for our family. It was a good option over more expensive units.... read more
In the beginning we had trouble with a water leak on a supply water line, it was address and repaired fast, but it was a pain. The SST is a comfortable unit for our family. It was a good option over more expensive units.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Gregory Charles

Georgia

Reviewed on April 20, 2022

RV reviewed 2014 CrossRoads Sunset Trail Reserve ST32RL view listing

3.0
The Good: We love the floor plan of this RV. It's very roomy with opposing slides in the den area and an island bar in the adjoining kitchen. There is a good amount of storage space. The essential areas - bed and kitchen - are accessible when the slides are retracted, so you don't have to deploy the slides i... read more
The Good: We love the floor plan of this RV. It's very roomy with opposing slides in the den area and an island bar in the adjoining kitchen. There is a good amount of storage space. The essential areas - bed and kitchen - are accessible when the slides are retracted, so you don't have to deploy the slides if you're overnighting in a parking lot. We really like the outdoor kitchen and will probably never buy another RV without one. The outdoor kitchen also features a swivel for the TV, so you don't have to drag a TV outside. The Bad: The front cap was painted with a non-UV-resistant paint. This is a commonly known factory defect that is frequently discussed on the Crossroads forum. It faded terribly after only two years. We decided to have it repainted because it looked so bad (not cheap). Recently, both back corners of the coach rotted out. There was no obvious culprit from the outside. The RV tech who repaired it said the factory had failed to seal a key area on both sides of the trailer. Our skylights are due for replacement since they became brittle and now have numerous leaking cracks. All the furniture had to be replaced and the dinette had to be reupholstered (not cheap either) because the fake leather - "pleather" - began to peel terribly after year six. When I do repairs or maintenance and access the hidden areas of the camper, you can tell the overall workmanship is shoddy. The wiring looks like a rat's nest, access holes are haphazardly raggedly cut, screws are mislocated - all telltale signs of "throwing them together as fast as possible." Will I buy another Crossroads? No. We were seduced by the floor plan and beauty, but were also burned by the considerable amount of money we've spent to keep it in good repair.
Livability
4.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

angela sugars

Michigan

Reviewed on August 12, 2021

RV reviewed 2015 CrossRoads Sunset Trail Reserve 32BH view listing

5.0
Wonderful Family RV with everything you need to enjoy the outdoors. Plenty of storage, sleeping space and room to move around for a family of 5 with friends. We enjoyed 7 long years of camping with our family in this RV and can't say enough about great things about it. The unit was air tight and stayed warm i... read more
Wonderful Family RV with everything you need to enjoy the outdoors. Plenty of storage, sleeping space and room to move around for a family of 5 with friends. We enjoyed 7 long years of camping with our family in this RV and can't say enough about great things about it. The unit was air tight and stayed warm in the Fall and early spring with just the electric fireplace most nights. The air unit was great on the hottest of summer days. The outside kitchen was a godsend with the kids for outdoor cookouts, so was the outdoor shower.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Michele booker

Louisiana

Reviewed on June 25, 2020

RV reviewed 2014 Crossroads Sunset Trail Reserve ST32RL view listing

2.4
Bought my 2014 sunset trail reserve new. Right after one of the sides leaked bad. They fixed it but 6 yrs later back area floor soft had to replace. Found another area by door and another by another window. Also wall on one of slides ( under window). ALSO ALL the vinyl is peeling bad!!!!! All cushions ruin... read more
Bought my 2014 sunset trail reserve new. Right after one of the sides leaked bad. They fixed it but 6 yrs later back area floor soft had to replace. Found another area by door and another by another window. Also wall on one of slides ( under window). ALSO ALL the vinyl is peeling bad!!!!! All cushions ruined.
Livability
2.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
4.0
Factory warranty/support
2.0
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Voted most helpful review

Leasie Blackman

South Carolina

Reviewed on June 9, 2020

RV reviewed 2014 CrossRoads Sunset Trail Reserve 32RL view listing

2.6
I do Not recommend anyone to purchase a camper made by this company. They do not stand behind their product. We purchased ours brand new has had leaks and the paint should have been recalled. The front is completely faded and they were aware that the wrong paint was used and still did nothing about it. They h... read more
I do Not recommend anyone to purchase a camper made by this company. They do not stand behind their product. We purchased ours brand new has had leaks and the paint should have been recalled. The front is completely faded and they were aware that the wrong paint was used and still did nothing about it. They have a nice appearance but when it comes to quality they are not up to standards and all they care about is the sell, quality is not important. Remember you were warned!
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Bruce Hall

Oklahoma

Reviewed on April 29, 2019

RV reviewed 2014 CrossRoads Sunset Trail Reserve 26RB view listing

5.0
Our RV is very maneuverable towing and parking! With the electric stabilizers, you can set up in about 15 minutes. The floorpan with the center island allows you to serve several guests with ease. The double slide outs and rounded ceiling makes the unit feel very large. The bathtub/shower is great with small ... read more
Our RV is very maneuverable towing and parking! With the electric stabilizers, you can set up in about 15 minutes. The floorpan with the center island allows you to serve several guests with ease. The double slide outs and rounded ceiling makes the unit feel very large. The bathtub/shower is great with small children too. The trailer is a four season trailer, but the electric fireplace kept us toasty without using the furnace. Also, we enjoyed the outdoor "man cave" very much. Lots of storage inside and out. We are including kitchenware, towels, bedding, ice maker, outdoor chairs and more! Reluctantly, we aren't able to use the trailer as much as we had hoped. This is truly a great travel trailer.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

William Kearbey

Georgia

Reviewed on June 24, 2018

RV reviewed 2014 CrossRoads Sunset Trail Reserve 32RL view listing

2.0
I have had living room slide problems with this unit since I bought it used in Oct. 2015. Two weeks after I bought this trailer, the slide wouldn't come out. This was my first camping trip. January of this year(2018) the slide wouldn't work. Luckily I was at home this time(2nd. breakdown). Dealer kept it 6 w... read more
I have had living room slide problems with this unit since I bought it used in Oct. 2015. Two weeks after I bought this trailer, the slide wouldn't come out. This was my first camping trip. January of this year(2018) the slide wouldn't work. Luckily I was at home this time(2nd. breakdown). Dealer kept it 6 weeks repairing the slide. I went on a 2 week camping trip to Tn., Il. and Mo. I was preparing to leave my first campground in Tn. and the slide would not come in. I had to abort my 2 wk. camping trip and bring it back to Byron, Ga. (3rd.) time. This unit is a disaster, or dealer has incompentant Techs. It may be both. This unit is a piece of Junk! I give it 2 stars
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

mark buccola

Virginia

Reviewed on August 15, 2016

RV reviewed 2014 CrossRoads Sunset Trail Reserve 33RL view listing

0.8
BAWARE don't buy from this company, paint fading after 1 1/2 years was told will this can happen to gel coats. The in wall slider system bad, burnt out 3 motors in the first year. squeaky floors, carpet staples coming up, window coverings fell the first year I had to put wall anchors.... read more
BAWARE don't buy from this company, paint fading after 1 1/2 years was told will this can happen to gel coats. The in wall slider system bad, burnt out 3 motors in the first year. squeaky floors, carpet staples coming up, window coverings fell the first year I had to put wall anchors.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
0.0
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Voted most helpful review

Steve Norris

Florida

Reviewed on February 21, 2015

RV reviewed 2014 CrossRoads Sunset Trail Reserve ST32BH view listing

4.0
This is an excellent RV. The set up is great very roomy, 2 Queen size couch beds, a regular queen size bed in the master bedroom and a full size bathroom. Pulls very easy.... read more
This is an excellent RV. The set up is great very roomy, 2 Queen size couch beds, a regular queen size bed in the master bedroom and a full size bathroom. Pulls very easy.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
0.0
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