2019 Keystone Springdale Summerland reviews

We purchased our trailer a few months ago from a private seller. It is our first trailer so we were very happy with it until our last camping trip in the end of last month which we noticed water drops coming down the walls. We have a major roof damage. After we came back from our trip we decided to take it to Camping World so they could contact Keystone 3-year structural warranty and we found out what a scam this warranty thing is. Keystone declined to cover the damage and we were left with at least a 6k bill to pay. Second opinion would be to sell it for 6k, less than half of what we paid for. We are so sad. I would not recommend this trailer brand. They treat their customers terribly and do false warranty advertisement. Show less

We enjoy the floor plan and it is the exact size and layout our family was looking for. But beware it was VERY cheaply made and not cleaned up after being made at the factory. We bought it brand new and there were metal shavings EVERYWHERE, the end of the dinette seat hade to be screwed on since it was never done the peepholes and screws were there but never done. The water pump stopped working on our 3rd camping trip. Luckily my husband is a an electronics and instrumentation tech and was able to take it apart. What he found was plastic shavings from holes being drilled all over inside the pump plugging everything up. Luckily saved us from buying a new one. The floor by the bathroom sink has a bump where something was underneath the flooring. The walls have seams that are very noticeable and hopefully don't come a part. Show less