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2018 Thor Motor Coach Citation Sprinter reviews

3.7 (5 reviews)
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Liveability
4.8
Overall quality
2.8
Floorplan
4.6
Driving/towing
4.0
Factory warranty
2.2

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Voted most helpful review

Steve Doyle

Texas

Reviewed on June 18, 2021

RV reviewed 2018 Thor Motor Coach Citation Sprinter 24SS view listing

2.8
About 3000 miles on it. Step is not working. In Galveston Tx now and it has very little insulation. Air Cond. has to run all time. Generator is going iut. It produces approx 30 amps new, but is throwing breakers at less than 20. Tank gauges dont work correctly. It is very noisy driving. You have to speak very... read more
About 3000 miles on it. Step is not working. In Galveston Tx now and it has very little insulation. Air Cond. has to run all time. Generator is going iut. It produces approx 30 amps new, but is throwing breakers at less than 20. Tank gauges dont work correctly. It is very noisy driving. You have to speak very loud to talk to other front seat passenger. The engine is a V6 and it skows going up hills. ROMs run very high cruising at 75 moh. Around 300-3200 rpm. But it looks sharp and fun to drive.
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

D Bertsch

Alberta

Reviewed on February 21, 2021

RV reviewed 2018 Thor Motor Coach Citation Sprinter 24SS view listing

4.2
We absolutely love the layout and drive ability of this model. We are a mid60’s couple, but half of the use is our mid30’s daughter, SIL, and their 3 young kids (custom mods to switch one side if dinette for 3P seat with shoulder belts/headrests, but still function as bed at night time. BE AWARE t... read more
We absolutely love the layout and drive ability of this model. We are a mid60’s couple, but half of the use is our mid30’s daughter, SIL, and their 3 young kids (custom mods to switch one side if dinette for 3P seat with shoulder belts/headrests, but still function as bed at night time. BE AWARE that the unit’s GVWR less it’s actual weight means you have to be very judicious with occupant and cargo load (ROCC). We help that by carrying 1/3 load of fresh water. We have also reduced some weight by taking out 2 of the 3 TVs, taking off the SS wheel covers (they’re going to fly off in time anyway), and packing light as possible. The GCVWR along with the 5,000lb hitch rating allows us to pull a ‘08 Honda CR-V (~3,500lb) as a toad around half the time. We’ve driven this combo from Canadian Rocky Mountains, Wash/Oreg/Calif coast, and the Mercedes V6 diesel manages even the mountain passes just fine. Measured economy averages 16 MP(imperial)G while towing, averaging 110 km/hr. 35,000 km on unit now, and SO happy with the basic unit. The elephant in the room though is the poor Thor build quality. We bought new, and our dealer experience was good, but their warranty would only fix issues to Thor OEM quality, which is poor. Issues included thin poorly-fitted bottoms falling out of drawers, flimsy latches for keeping drawers closed, flimsy mirror panel on vanity, shoddy under-unit wiring dangling haphazardly, loose rear inner fender liners, and several other issues that mean even a brand new unit warrants a careful going-over to make necessary improvements before hitting the road. Comparing experiences with other Thor Citation/Siesta owners on the road seems consistent. The Mercedes machine and the compact C-class concept are unbeatable, but the Thor execution comes across as needing improvement.
Livability
5.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Jim Herman

Florida

Reviewed on August 6, 2020

RV reviewed 2018 Thor Motor Coach Citation Sprinter 24SV view listing

4.2
Down sized from a 32 foot Holiday Rambler Trip to which I had down sized From 41’ Beaver. Used the rig for shorter stays but was very comfortable. Dealer support was questionable and Thor was just OK. Tow a 2018 Sonic which it handles very well. Haven’t been able take any extended trips becau... read more
Down sized from a 32 foot Holiday Rambler Trip to which I had down sized From 41’ Beaver. Used the rig for shorter stays but was very comfortable. Dealer support was questionable and Thor was just OK. Tow a 2018 Sonic which it handles very well. Haven’t been able take any extended trips because of health issues which is the reason for such low mileage. Very disappointed because we had looked forward to that. Quality seems good have not put enough miles on it like the previous coaches to really find out. Would be a good rig for beginners or down sizers. Quick and easy set up.
Livability
5.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Vincent Occhipinti

Illinois

Reviewed on April 29, 2020

RV reviewed 2018 Thor Motor Coach Citation Sprinter 24SJ view listing

4.6
I bought this vehicle mainly to get into the National Parks, It's perfect for getting into smaller sites, National Parks, County Parks, and State Parks. I love the Sprinter Chassis, the way it handles and the fuel milage (17.8 MPG on the road without a toad, and 14.4 with a 3400 LB toad. I am selling becaus... read more
I bought this vehicle mainly to get into the National Parks, It's perfect for getting into smaller sites, National Parks, County Parks, and State Parks. I love the Sprinter Chassis, the way it handles and the fuel milage (17.8 MPG on the road without a toad, and 14.4 with a 3400 LB toad. I am selling because we are not going to be visiting the National Parks, getting too old to do the trails, I'll be looking for something a little bigger, and we will slow down a bit. The only downside is being a corner bed it is a little difficult to make the bed.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Guy Halligan

Colorado

Reviewed on January 20, 2019

RV reviewed 2018 Thor Motor Coach Citation Sprinter 24SS view listing

2.6
We were sold a new 2018 citation. We had it 2 weeks and discovered the following problems: hot water heater, stove, furnace, slide, holding tanks nd numerous other defects. Camping world has had it for 5 months and still not fixed!!! No communication from Thor or [Dealer]. Stay clear of this brand and [Dealer... read more
We were sold a new 2018 citation. We had it 2 weeks and discovered the following problems: hot water heater, stove, furnace, slide, holding tanks nd numerous other defects. Camping world has had it for 5 months and still not fixed!!! No communication from Thor or [Dealer]. Stay clear of this brand and [Dealer]
Livability
5.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
1.0
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