2018 Starcraft Autumn Ridge reviews

Worse made camper to date.and I have owned many. So many defects and workmanship is horrible. Many places have no insulation Nails or staples sticking out everywhere No bathroom.fan, can you believe that? Windows leaking. Poor caulking List goes on Show less

I bought an autumn ridge in 2018. First time out, the pop offs popped and couldnt reset them. Had to buy 2 shut off valves and install under camper. Then tje propane regulator leaked and had to be replaced, next was the gfci that only my 19” tv was plugged in to went out. After pulling it about 900 miles, the bearing in the alxe burned out, ruined the axle and had to replace the axle. Mechanic said it looked like factory never greased them. I lost 4 clearance lenses due to them not having a tight fit to the light, lost the cap to the bumper somewhere down hwy 117, the water heater leaked, the co2 monitor goes off even when the camper is sitting idle in my drive. One of the leveler legs threaded rod broke while attempting to level it. The black water tank constantly reads full. This is the worst camper I have ever owned and if I can get rid of it, I will never own another Show less

Love the layout of this unit. Several problems with to start off. We only travel on weekends no more than 100 miles round trip. Trim around doors is lifting after one season of use. Water problems; driver side leak at the front of camper. Bedding, pillows and mattress soaked. Still can’t find out why. Everything appears to be sealed and no visible signs of water damage. Leak under bathroom sink. Manufacture problem....a screw hiding hot and cold lines in place has rubbed through the lines. Contacted the service department where RV was bought. Still waiting for a call back. It’s been a month. Contacted Starcraft and was told it’s my problem and not theirs. Recall in the fall of 2019. Waited till spring 2020 to get it looked at. Took over 3 weeks to fix a 30 minute issue. Show less

My experience so far with Starcraft Warranty/Support is terrible. Our story, we bought our camper in September 2018, at the end of the season in ND. May of 2019 we used our camper for the first time on Memorial weekend. I was put into the hospital that following Tuesday for High Risk pregnancy and i did not leave the hospital until Aug 18th, so that would be the only time we used our cmaper, a total of 8 hours of drive time, 1 1/2 hours of that is to and from the dealer. We took it in for a recall in April, and on our way to the dealership I noticed that siding was blown out, we pulled over and it went in a little, we continued to drive and it popped out again. We were told it had a two year warranty at the dealership. It has been at the dealership for over a month and they tell us it that it is out of warranty and that the siding is not considered structural. Obliviously your craftsman ship is horrible. There should be no charge for something your untalented employee put together. The dealer tells us that they charge $149.00 per hour and that it is a 10 hour job, so we would be looking at another $1600 dollars to fix it. It is pretty sad that we had a 1970's statecraft pop up that was in perfect shape and everything worked, we should have kept that. Clearly it is the craftsmanship of your team. You should be ashamed that your quality went down the drain, and that you do not take credit that it was your fault, and not make things right. WE Will Never Buy Your Product Again... Show less

I love the floor plan. But i think we have a lemon. When we picked it up the battery was dead. The DVD player didn't work installed a different one it doesn't work either. This year the kitchen side quit working. The furnance quit working. The air conditioner quit. And now the shower drain disconnected and flooded the underside of the camper. One wall has come loose and spots of the floor are loose. We are currently working with Camping World to fix the flooded underbelly but what a nightmare to work with those folk. I really dont want a different camper. To date the furnance, slide and air conditioner are fixed. The flooded underbelly is not and i am afraid of mold developing. This will be a major issue since i have asthma. Show less

We bought a 2018 StarCraft Autumn Ridge Bunk house at the end of March 2018, on the way home from the dealership the trim fell off and the plastic trim around the table keeps coming off, the dealer told us this is common for any camper, the outside sink would not drain and we found out that the drain was not put in at the factory, the trim on the inside of the slide outs was missing except for one piece and it was just dangling. The first year this camper was at the dealership most of the time getting fixed so we only got to go camping 3 times. It is now June 2019 and we took it camping for the first time since getting it back from the dealership again, the air conditioner is not working, the slide out seals on the outside are coming apart and the microwave door switch is sticking, it takes several times to get the door open, needless to say we are very disappointed in the quality and craftmanship of this camper and will NEVER buy this brand again. I think it is important to say this camper was stored under a awning all winter so was not out in the weather. Show less

Bought this new last spring. First trip out stabilizing jack broke. Second time out about a 300 mile tow, water leak when hooked up city water turned out a fitting was loose from the factory. And when arrived home the microwave was was almost out of the wall. In the time we have had this we have had 3 hacks break, 3 water leaks including the water heater. Tv antenna had the be replaced. Something is draining the battery from m a full charge to dead in about 3 weeks of no use. In short would not recommend at all. Show less

We purchased a new 2018 Starcraft in May 2018 from RV dealer in Fletcher NC. We are completely disappointed in the camper’s quality and soundness as well as the manufacturer’s unwillingness to stand behind their product. Our camper has been in the dealer’s repair facility for 5 months of the 9 months we’ve owned this unit. We have owned 4 campers over the last 20+ years and have never been faced with such issues even when we purchased a preowned camper. Specific repairs include: Faulty wiring on the control panel, water pump wiring improperly installed, warped door for outdoor kitchen, thermostat has been replaced 3 times! While camping in the heat of summer, I replaced the thermostat as the local dealership repair facility advised “3 weeks before we can look at it”... now Starcraft has advised the WARRANTY IS VOID!!! Our most concerning issue has been screws that secure the subflooring to the camper frame are backing out causing the vinyl flooring to buckle and tear. The manufacturer has delayed the repair by sending in a ‘flooring specialist’ to review the floor. This defect most likely impacts not only the interior appearance but the soundness of the campers structural integrity. Starcraft has advised they will ‘patch’ only the damaged vinyl area, will not address any raised areas and stated ‘it’s just sub flooring!’ Shower surround has damage from screws from the camper frame piercing the surround, leaving a ‘rust ring’ and ultimately allowing water to seep into the wall. Shower faucet leaks inside the shower surround resulting in a ‘river’ of water in the floor. Buyer beware! I cannot recommend Starcraft as their workmanship, customer service and warranty practices are all indicative of a company with no regard for quality, reputation or integrity. Show less

We purchased this trailer in April 2017 (yes an early 2018 model). The trailer is very livable, suits our camping needs perfectly. We are a family of four and find the floor plan works very well, two bunks and a couch that is comfortable. The quality of the construction is another matter. It’s poor. Since having this trailer, the back side siding has come undone (all of it conveniently 4 months after the warranty) and being that it is siding it’s not considered structural. Starcraft and Thor industries customer service handled our quest as flippant and treated us as imbeciles with petty requests. One of the three customer service agents I spoke with called it “absurd” that they would stand behind a product like siding because it’s cosmetic. (It’s cosmetic until it comes of and insulation is strewn about the highway or water enters the frame.) So there is an extra 4K added onto the price. After 6 months of ownership, the shore power plug shorted. During repair the technician showed me where the factory had not inserted the wires completely and not properly tightened the fixture. 11 months after purchase the power awning switch stopped working, once again it was simply poor installation. The fix was reinstalling the switch. Inside the lavatory, the paneling has come off and the shower head split down the middle, all requiring replacement. In summation, the trailer is very livable as long as you don’t mind spending an extra 6k every two years to fix the poor quality. The treatment we have received from Starcraft and Thor has ensured that the next RV we purchase will be from any manufacturer other than a Thor industry unit. Show less

This review is based upon our own personal experiences. Each unit is built uniquely, and your experiences may differ from ours. With that said.. onto our review! We purchased our New 2018 Starcraft Autumn Ridge 339BHTS from a dealership in May 2018 and took delivery June 2018. We started using it July 2018. We liked this unit because it was the largest TT Starcraft built with 3 slideouts. It has 3 bunks for our kids in their own room. Their own dinette that is great for a computer desk for both of them. I thought I would like the center island in the kitchen, however after using it for 6 months, I'm seeing it's not that practical for our family. I'd wrather a more open floor plan, but the counter space is nice. The bedroom is a bit tight. We removed the factory mattress and bought a more comfortable one. The couch folds out to a full size bed. The dinette turns into a bed as well. You could sleep 9 comfortably. Love the outdoor kitchen area. I just wish it was a little taller to allow for a larger refrigerator, but we would lose bunkspace for the kids, so it's a give and take issue. The pantry is pretty large for pleanty of storage; but you know you can never have enough storage. Lol I wish there were cabinets above the couch and dinette for more. Now for the real deal.... ISSUES... After only a month of using our brand new Travel Trailer,our AC unit had issues to where we had noticed the AC turns off and on pretty quickly in such a short amount of time set on the AUTO setting. The AC is quite loud too. One day we noticed a strong smell of burning wires coming from the AC vents! We turned the AC unit off (not willingly because we are in Florida in July and August!) We called our dealer and had a tech look at it. The wires were improperly installed from the manufacturer and caught fire. The circuit breaker for the AC unit had to be replaced due to the fact that it didnt trip off completely with the AC wire fire. Then we noticed the refrigerator wasn't keeping cold. The refrigerator is built into the slide out. They didnt put a bevel inside to circulate the heat better, so they had to build one. I also had put a fan in to help circulate it as well. We have noticed the wood work is coming apart at the bench and slideouts. A couple tap lights needed to be replaced because they came apart. The outdoor kitchen door wouldn't line up to close properly. That had to be adjusted. We noticed the decals on the exterior are bubbling off.The sensors on the black and grey tanks aren't accurate anymore. We empty the tanks and still read full. The worst part is that we are 6 months into owning this and the technician noticed the screws are backing out of the roof, and the seams and sealants on the roof were having issues; so much so Starcraft just approved a whole new roof! Thankfully all these issues are covered under warranty. It's just been a big inconvenience with all these problems and the time it is taking to repair these issues. ( which we are still waiting on) I'll update later on to let you know how we made out. Show less