2018 Pleasure-way Plateau reviews

Just picked up our new unit. It had 33 miles on it at dealer, we drove 57 miles but didn’t make it home. Bang in the rear end, could barely make it up a small hill so we could pull into a lot. We waited to hours for Mercedes road side to pick it up. We were very excited but now are massively disappointed that we spent that much money for this. Show less

First 3 years of ownership were great, no issues. This year so far replaced the LP regulator as frig would not work, only lasted 2 days, then toilet broke, had to find replacement, not easy due to COVID no stock. finally found a plastic replacement. frig not working again, replaced solenoid valve assembly including burner. Working but not 100% correct, still trying to correct, Dealer not very helpful. No parts have to do our own part hunting. Mercedes 3500 great to drive highway, mountains and small back roads. Show less

Bought a Plateau ts 2018 in October 2018 at 20,000 km from a Pleasure way dealer. Had problems with defective sensors for black and grey holding tanks, the Fiamma awning is unusable since our purchase, and now there is a safety recall, awning can open while driving, nothing less. It happens to us last July, fortunately just before we access the highway. When I called PW customer service last week, I was told to buy Velcro straps to prevent this problem. After arguing, they accept to send me those straps « when avalaible ». Also have problem with peeling of the Ultra leather fabric that cover both driver and passenger seat. Again, Pleasure way denied their responsibility and refer me to Ultra fabrics inc., their provider. This corporation answer me they only deals with their direct customer, Pleasure way, also telling me that their fabric was still under warranty. Believe it or not, Pleasure way refuse to process my request saying the warranty is not transferable, because the RV had 20,000 km at the moment of purchase. So be aware, Pleasure way denied their responsibility when you have a problem with a defective component. Their customer service is detestable. One of their customer service attendant is agressive and impolite. Will not buy Pleasure way again. Show less

The most beautiful of all the Class B's. The attention to detail is phenomenal. It looks like an expensive Yacht with the polished cabinets and the woodwork. It has everything you need to go on the road and for camping and perfect for about town driving too. No need to worry about hook ups and parking ... this Pleasure Way is perfect for the couple who want a weekend get-a-way or a trip to the store or a long vacation. Love this Class B. Show less

I bought my Pleasureway plateau FL on June 6 2018. Used 1 week. Several things broke or was not working. Took it back to dealer for sevice. They still have it and it is now July. My so called PA for this new 2018 is of no help and of course the 90 day personal assistant will expire before i really get to use it. Think twice before buying a PW. Show less