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2017 Redwood RV Redwood reviews

2.6 (2 reviews)
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Liveability
4.0
Overall quality
1.0
Floorplan
4.5
Driving/towing
2.5
Factory warranty
1.0

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Voted most helpful review

Stephen Galloway

North Carolina

Reviewed on March 26, 2019

RV reviewed 2017 Redwood RV Redwood 3401RL view listing

3.0
A total disaster - do not buy. The coach has been in the shop for repairs over 45% of the time. The maximum characters limit does not allow a full quantification, but here is a start; broken hitch, multiple leaks, slides that fail after multiple repairs, cracking fiberglass, leveling system with multiple fa... read more
A total disaster - do not buy. The coach has been in the shop for repairs over 45% of the time. The maximum characters limit does not allow a full quantification, but here is a start; broken hitch, multiple leaks, slides that fail after multiple repairs, cracking fiberglass, leveling system with multiple failures, pump failure, hydraulic leaks, heating unit failure, improperly ducted HVAC, screws and trim falling off in the interior, ladder detaching, tv miswiring, cracked counter tops, floor delaminating and the list goes on. While repairs are being approved by Redwood nothing seems to be fixed properly and sub-components are always failing and ongoing. This is not a premium unit.
Livability
5.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Helpful (21)

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Voted most helpful review

Dissatisfied Redwood owner

Florida

Reviewed on July 10, 2018

RV reviewed 2017 Redwood RV Redwood 3901WB view listing

2.2
We've owned our 2017 Redwood 3901wb since January 2017. We've been able to use it a total of 6 months. Has been in the RV dealership 3 times for a total of 1 year. I have been arguing with customer service/warranty since the day we took delivery. My 1st punchlist had 46 items...the 1st few days! Took in for ... read more
We've owned our 2017 Redwood 3901wb since January 2017. We've been able to use it a total of 6 months. Has been in the RV dealership 3 times for a total of 1 year. I have been arguing with customer service/warranty since the day we took delivery. My 1st punchlist had 46 items...the 1st few days! Took in for warranty and they fixed 6 items. Redwood did not want to cover most items. My unit is the wine bar floor plan. Wine fridge doesn't work because Redwood engineers are too stupid to realize they need to vent the fridge...as you do all refrigerators. Other items include, paint overspray all over outside, shower not caulked, wood trim on ceiling crooked, crown molding falling off, doors look like a wood butcher installed it, bedroom closet rod mounted too close to door so if you hung clothes they stuck out and you couldn't close the door. Cabinet doors and drawers installed crooked, patio awning falling off, Thomas Payne theater seating worked 1 week total...never worked after it was supposedly fixed. Cable TV won't work...supposedly there's a splitter in the ceiling in the bedroom but no one can find it. Bathroom floor is lumpy. Fireplace wires and cords show...they refuse to fix this. I could go on forever. Biggest piece of junk RV we've ever owned. Stay away from Keystone/Redwood...I wish we had. Better yet, stay away from anything parent company Thor owns. We are going to get rid of this piece of junk if we ever see it again outside of the shop.
Livability
3.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
1.0
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Helpful (60)

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