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2017 Heartland Bighorn reviews

4.0 (10 reviews)
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Liveability
4.7
Overall quality
3.2
Floorplan
4.7
Driving/towing
4.6
Factory warranty
3.0

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Voted most helpful review

Kathy Smith

California

Reviewed on March 7, 2022

RV reviewed 2017 Heartland Bighorn 3585 RL view listing

4.8
Great RV, sad to have to get rid of it. It tows great, can’t tell it’s behind the truck (except when you look in your mirrors. Handles really smooth. Put a new mattress on bed last year. Plenty of room if you wish to entertain in there. Couch makes into queen bed also. Lots of storage in the basem... read more
Great RV, sad to have to get rid of it. It tows great, can’t tell it’s behind the truck (except when you look in your mirrors. Handles really smooth. Put a new mattress on bed last year. Plenty of room if you wish to entertain in there. Couch makes into queen bed also. Lots of storage in the basement, fits small refrigerator, and wired for TV, for that extra camping pleasure. Lots of storage space inside. Would not be selling if not for health issues. We love it.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Vicki

Texas

Reviewed on February 22, 2022

RV reviewed 2017 Heartland Bighorn 3875FB view listing

4.8
We bought this 5th wheel brand new in San Antonio, TX in April 2016. We were fulltime RV'ing at that time. It was our third RV and the most comfortable one of the three. The extra bathroom and stackable washer and dryer were absolutely heaven. Being able to sit in front of the fireplace on a chilly mo... read more
We bought this 5th wheel brand new in San Antonio, TX in April 2016. We were fulltime RV'ing at that time. It was our third RV and the most comfortable one of the three. The extra bathroom and stackable washer and dryer were absolutely heaven. Being able to sit in front of the fireplace on a chilly morning and sip our coffee added to the ambiance of living in the RV. We have been very careful to make any repairs needed and have kept it in top shape to the best of our ability. We even have an extended warranty with Good Sam because you never know when something might happen. Because we are both retired, we are now downsizing and will continue RV'ing adventures at a slower pace. We hope whoever buys this baby will enjoy it as much (or more) as we did.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Tim Merrill

Florida

Reviewed on August 18, 2020

RV reviewed 2017 Heartland Bighorn 3970RD view listing

4.4
I have had the opportunity to live in this unit for just under 1 year and I must admit, the experience has been fantastic. This unit is basically a 450 sqft. condo on wheels. We moved out of a larger home into this unit and it's been great. I recommend going mobile to anyone, especially if you have a rig ... read more
I have had the opportunity to live in this unit for just under 1 year and I must admit, the experience has been fantastic. This unit is basically a 450 sqft. condo on wheels. We moved out of a larger home into this unit and it's been great. I recommend going mobile to anyone, especially if you have a rig like this.
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
4.0
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Voted most helpful review

Chrystie Adams

California

Reviewed on May 27, 2020

RV reviewed 2017 Heartland Bighorn 3160EL view listing

4.8
This has been an excellent vehicle. We purchased it to travel for business and have used it in four Southwest States. It is 4 Season rated so we have had a great experience with the air conditioning and heating systems. No issues. This coach is set-up very much like our living room at home and is just as comf... read more
This has been an excellent vehicle. We purchased it to travel for business and have used it in four Southwest States. It is 4 Season rated so we have had a great experience with the air conditioning and heating systems. No issues. This coach is set-up very much like our living room at home and is just as comfortable when we are on the road with reclining massage and heat chairs. Fireplace is a great addition to both the look and the comfort while traveling. It doubles as a space heater. I like to cook so I had plenty of storage, full size sink and 3 gas burners along with an oven and convection microwave. The bathroom is a comfortable size and has everything you need. The bedroom has a walk in closet with more storage than we every used and the space is very comfortable for 2 people. Overall the finishes and design of this coach are much nicer than many we looked at and is reasonably priced for all of the amenities.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
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Voted most helpful review

Ev Holz

Minnesota

Reviewed on November 22, 2019

RV reviewed 2017 Heartland Bighorn 3875FB view listing

4.0
Love this unit and set up. But manufacturer would not stand by a delaminating floor on a slide out. Just out of warranty when we noticed the problem. And extended warranty doesn't cover the floor also. Check units over carefully if your looking to purchase... read more
Love this unit and set up. But manufacturer would not stand by a delaminating floor on a slide out. Just out of warranty when we noticed the problem. And extended warranty doesn't cover the floor also. Check units over carefully if your looking to purchase
Livability
5.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Pati Ogletree

Arizona

Reviewed on October 1, 2019

RV reviewed 2017 Heartland Bighorn 32RS view listing

3.4
We bought this RV in Quartszite AZ in January 2017. It rained the week after we got it and all the windows leaked and light in kitchen started coming off ceiling. The 55" tv had to also be replaced during the first 6 months. (Warranty repaired/replaced all.). Carpet started to roll in bedroom and AC t... read more
We bought this RV in Quartszite AZ in January 2017. It rained the week after we got it and all the windows leaked and light in kitchen started coming off ceiling. The 55" tv had to also be replaced during the first 6 months. (Warranty repaired/replaced all.). Carpet started to roll in bedroom and AC thermostat wouldn't shut off. We took in to check this out and service department found that the screws were all coming out of the slide roofs, and eventually would be letting water in and then the roofs would warp, and no telling what other damage could happen. we had no idea this was even happening. It was a good thing that we were having our annual maintenance done and they found this. I contacted heartland factory (since our extended warranty would not cover structural damage. I sent them pictures upon the request of Adam and no one has gotten back to me with a reply. I have contacted them asking for a response and have gotten none. Firstly, be a great idea for all heartland owners to check their screws in the slides. (Factory installed too little of screws to hold the slide roofs on); Secondly, be sure you know structural damage isn't covered (as multiple other items aren't either) on your extended warranty. The $5,000 to repair after only 2 years and not much use is not acceptable. Very disappointed in factory for not following thru. Will post again after we get it back. If you have a heartland big Horn..Please check the roof screws on your slide outs. Report them if they are coming out... Hopefully they will do a ReCALL on this if anyone else is having this issue.
Livability
5.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
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Voted most helpful review

Richard Meredith

Oregon

Reviewed on June 8, 2019

RV reviewed 2017 Heartland Bighorn 3575EL view listing

5.0
Having the opportunity to travel and explore in our Bighorn for the last two years has been wonderful especially with all the comforts of home. Utilizing the many amenities such as the Washer / Dryer, full size refrigerator which has the electric or propane option, auto find Dish receiver, 330 watts of solar... read more
Having the opportunity to travel and explore in our Bighorn for the last two years has been wonderful especially with all the comforts of home. Utilizing the many amenities such as the Washer / Dryer, full size refrigerator which has the electric or propane option, auto find Dish receiver, 330 watts of solar with 2 - 2000 watt pure sine inverters and large fresh water tank capacity made dry camping and state or county park camping the best. This is our 2nd Heartland Bighorn and the quality construction and great insulation values can't be beat. It's Industry leading features such as the Universal Docking Center, 88 Degree Turning Radius front cap designs, Laminated World including laminated roofs, floors and sidewalls, drop frame Texas Size basement storage and hydraulic landing gear, sets the Heartland Bighorn apart to pave the way in fifth wheel innovation.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Phil English

California

Reviewed on July 19, 2018

RV reviewed 2017 Heartland Bighorn 3270RS view listing

4.0
I like everything about the Bighorn 3270RS except. factory workmanship is poor. There is evidence that some skilled labor is used but some is simply unskilled and crude. Interior and exterior are pleasing to look at but remove an access panel or try troubleshooting, things go down hill. We have experienced do... read more
I like everything about the Bighorn 3270RS except. factory workmanship is poor. There is evidence that some skilled labor is used but some is simply unskilled and crude. Interior and exterior are pleasing to look at but remove an access panel or try troubleshooting, things go down hill. We have experienced dozens of annoying problems: drawer bottoms falling out, water heater failure, 12v hydraulic wiring overload, mysterious popping from the propane central heater, blinds falling down, cabinet door alignment. loose screws every where, bed frame broken off from bedroom slide, sloppy wiring practices, construction debris behind every access panel, roof vent wiring issue, intermittent 12v lite wiring, many more. 18 months of ownership. Heartland attempts to support by phone but usually unable to tell me anything about plumbing or wiring. To the trailer credit it seems structurally sound. It has never leaked! Needless to say I am a DIY'er. At shop rqtes or $120/hour and climbing I will continue to be.
Livability
5.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
3.0
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Voted most helpful review

Pat Reilly

California

Reviewed on January 10, 2018

RV reviewed 2017 Heartland Bighorn 3160EL view listing

2.2
Purchased Apr 2017. First time used noticed RV had feeling of not being level.Thought leveling system but realized floor was crowned. Returned to dealer July 5, showed how floor slopes from center floor to outside edge of floor on each side by ½“. Dealer says Warranty thinks the floor is not secu... read more
Purchased Apr 2017. First time used noticed RV had feeling of not being level.Thought leveling system but realized floor was crowned. Returned to dealer July 5, showed how floor slopes from center floor to outside edge of floor on each side by ½“. Dealer says Warranty thinks the floor is not secured properly and instructs how to fix it. July 21 dealer says floor is secure. July 26 dealer asks us to talk directly to Warranty. Received call from Ron,at Heartland, he asks us to explain our version of the floor problem. Dealer believes the slide supports are not adequate so foam between floor layers broke down. Dealer has done everything Warranty has recommended and can’t fix the floor. He believes RV needs to go back to factory. After MONTHS of going back/forth and sending pics, Ron emailed this “I thoroughly discussed a method of repair with our service center shop supervisor and am confident it will be corrected.” RV picked up Oct 31. Warranty Div has list of other needed repairs. Rubber gaskets coming off slides, kitchen table rubs on island, fireplace squeaks, lighting on awning not working, slide stove side crowned, TV cable wired in reverse of factory instructions, pantry doorjamb bowed, kitchen sink leaks, key lock door under hitch won’t lock. RV returned to us Dec 18. FLOOR STILL CROWNED, now Warranty says it’s normal. They could not fix it, so they washed their hands of it. We have friends that worked in RV industry that believe it’s a design issue that Heartland refuses to recognize. RV left our home spotless and returned filthy outside and covered in const. dust inside (Also yellow road paint on outside and undercarriage). Emailed Ron, he replied with instructions on how to wash our RV. This RV was high dollar and built cheap. We will never buy another Heartland product. I have plenty of documentation and pics, word of mouth is everything.
Livability
3.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

John Flanagan

Colorado

Reviewed on November 9, 2017

RV reviewed 2017 Heartland Bighorn 3160EL view listing

3.0
We bought our Bighorn at the Pennsylvania RV show in 2016. We have got to use it one week. We picked it up in December of last year in New York. It has been in the shop ever since. For a brand new trailer it had a huge crack in the counter top over by the stove. A chipped bathroom sink. Hot water heater t... read more
We bought our Bighorn at the Pennsylvania RV show in 2016. We have got to use it one week. We picked it up in December of last year in New York. It has been in the shop ever since. For a brand new trailer it had a huge crack in the counter top over by the stove. A chipped bathroom sink. Hot water heater that would not work on 120. Slider was making noises and jerks found it out of alignment. Screws left in the railing of the closet so the doors would not open. Safety window over the loveseat will not open all the way. The screws in the vent behind the stove were stripped and they had installed other screws other than the ones Furrion had provided. Screen door would not close. Rubber grommets and pins on the stove grates were missing, so had to replace the grates. The cover on the compartment door was missing. The shower door was missing a screw they found that they had tightened it to much and expanded the crimp. Gasket on the back window of the slider keeps coming out. Light shade on the slider had fallen down so they had to remove fascia and reinstall it. In the freezer there are two holes that do not have plugs not sure why they are there. Refrigerator doors were out of alignment so one stuck out a lot further than the other. Staples sticking way out on all the gaskets. So they are taking the gaskets off and putting the staples in. The seal on the back corner of the trailer is coming out. The outlet on the outside does not work. There is also a real soft spot on the roof. Not sure what is going on there yet. So out of a full year we have got to use our trailer once as it has been in the shop waiting on parts. For as much as we spent on this Bighorn I am very disappointed in the workmanship and the quality of this rig. I will NEVER buy another Bighorn again. We owned a Terry before and never had any problems. We had heard great reviews on Heartland trailers. We loved their floorplan but quality is not there for what you pay for it.
Livability
4.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
2.0
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