2017 Genesis Supreme Genesis Supreme reviews

Had this 40GS toy hauler custom built in Perris, CA. (Manufacturer facility). Had a few issues on the shake out like most 5th wheel toy haulers experience. Had excellent customer service from Richardsons (Dealer) and Genesis manufacturer. Have put several thousand miles and unit is solid as the day we purchased. Highly recommend. Show less

This a buyer beware, 3 months ago we bought a brand new Genisus toy hauler. At that time we were told they have a wonderful 2 year warranty. We did our initial walk thru and noted all existing issues that were immediately noticeable. And there were several, from outlets that were installed crooked, to cuts in the floor where they installed it incorrectly. They told us to go ahead and take it and they'd contact Genisus and get authorization to make repairs. We took it out on our fist camp trip and food more issues, the outside tv doesn't work, the awning was installed backwards so you have to push in to make it go out and the arms controlling it stutter. We contacted dealer (were we purchased) They said to bring it in and they'd take care of it. 3 weeks later we needed our RV back because our house was being replumbed and we need it to stay in. We picked it up and NOTHING was repaired. But we used it as is. Then we go out to check the generator and found it was spewing oil!!! So back it goes to the dealer. 3 more weeks and the tv is replaced and some very shady superficial fixes have been made. But they did get the generator fixed because it's warranted through Onan but Genisus says the rest of the issues aren't their problem so they're not fixing them!!!! At this point we've been making payments on this thing and it's literally been in the service shop more time than it's been in our possession. This is a picture of one of their repairs. Show less

Absolutely don't buy a Genisus!! We've had ours for several months and still can't get issues fixed that we saw on our walk through at purchase. It's back in the shop for the second time, this time for the generater. The dealer can't get Genius to return their calls. We're making payments on a toy hauler we don't even have because it's at the shop. Show less

We have used the toy hauler for several trips now. So far everything has been great. To date we have had no issues. We use it to haul our Can-Am Commander and our Arctic Cat TRV. The floor plan sleeps 10 people and can still fit both of our toys. Only thing lacking is counter space. But we chose this floor plan to accommodate both toys so we knew that going into it. Show less