2017 Forest River Cedar Creek Champagne reviews

We love the storage and the aesthetics. It’s a beautiful RV. The craftsmanship , not so great. They forgot to do some major things. The residential refrigerator was never fastened in. The king bed never bolted down. We had a crack in the exterior which we had to have repaired. It wasn’t covered under our warranty because we’re the second owners. There were several other things that were not right. It cost us thousands to get all things repaired. So look them over very very carefully. Show less

My unit had a few issues but were worked out. I think the factory relies on their dealers to do support so calling them directly can be frustrating. I just don't think the factory has a real customer support culture. I think this is the case with all RV factories. I worked my entire career in a customer facing position in a different industry that was also a manufacturing facility. I have researched all mid to upper price range 5th wheels. In my opinion the Cedar Creek Champagne 38EL is the best value and best built in that space. Your best option is to take your Cedar Creek to Amish Family RV in Topeka, IN for Service every couple years. They are usually booked 6 months out but well worth the wait. Show less

I have owned several RV’s over my lifetime and this one is built like a tank. I tows well behind my 2017 F-350 Lariat 6.2L 4WD SRW. This is the only coach that my wife and I have both enjoyed. We have had NO regrets - we love it! Show less

We purchased this RV in 2017, 2017 Forest River Cedar Creek Champagne 38EL. This is considered a luxury 5th wheel. With full body paint it is a beautiful unit. Paid a lot for it. Last year we began seeing that the vinyl recliner headrest material was starting to bubble. I called forest River and they declined to help with repairs because it was outside the warranty period. only a couple of years old this should not be happening. After a few more months the entire headrest material was disintegrating. I again contact the manufacturer and they told me it was a lazy boy chair.. I called lazy boy and they would not help me, saying it was made by one of their affiliate manufacturers, but they would not tell me who. I searched the chair and found the manufacturers name and the piece number. Called them and they felt that the material should not do what it was doing. very helpful and sent me a new back for the chair at no cost to me. Contacted an upholsterer who told me that the material was top coated vinyl which is the cheapest material that RV companies use. we really thought we were getting leathers recliners. We paid way too much for our RV to be having an issue like this and for the RV manufacturer do refuse to help us. Buyer beware!! Show less

The unit Floor plan is what we wanted. But the rv has been in the shop 11 time now. It is the biggest peace of junk. Plus now the warranty is out they do not what to fix the problem I have had with sent it was new. Now the front cap is Oxidizing and yes there passing the buck. saying it not went, I have had four paint shop said it was poor quality clear coat. Plus the Rv stay under cover all the time. and the Refrigerator still hits the count top when in. the list is to long. but in sort do not buy. Show less

Brand new, warranty work needed, hydraulic lift failure among various other issues. Screws on outside all falling out, large blind in back of unit fell down, button to switch TV to Cable is hidden behind TV where it is very difficult to reach, etc. in shop 76 days. All summer. Very little communication! Poor service and Forest River Warrenty Department LIES about what they “will do” for you. Very Expensive Junk! Show less