2016 Pleasure-way Plateau reviews

This has been a great RV. Pleasure-Way has a great warranty and support. Had some issues with door latches and LED lights easrly on; both replaced at no charge. The unit is easy, no, pleasurable, to drive, with panoramic views from the front seat. All the appliances still work after 6 years, w/o any problems. Just returned from a two week road trip and everything worked fine. The craftmanship is exemplarary, and it shows. I can recommend w/o reservation. Show less

This RV is easy to drive, gets good gas mileage and is perfect for 2 people. The coach quality of cabinets, countertops, and appliances is excellent. We love the floor plan which allows us to have a living room atmosphere during the day and a dedicated queen bed for sleeping. The best thing is the full sized bathroom across the back which gives us an enclosed shower that is competitive with most class A's and is roomy enough for me to dry my hair with out my elbows banging against the wall. We have found that there is plenty of storage cabinets and drawers for cooking and clothing. In fact, I have many items in the upper cabinet in the kitchen area that I have not used while traveling/camping. We use the large storage compartment over the cab for items like an electric heater, windshield shades, large comforter (when its cold), an outdoor folding table, and sometimes for a few clothing items. Most of our clothing can be stored in the closet and drawers under the sofa. Sheets and a blanket can stay on the bed when it is vertical, and pillows fit nicely behind the sofa. This has been a great way to travel and camp for us! Show less

This review is in addition to an earlier one posted a few months ago. Once again I’m dealing with another electrical issue due to poor design. Today I had to replace the electrical wiring enabling both the rear tail and clearance lights. These wires are routed between the rear water tank and cross member. This pinch point and ensuing rubbing that occurs caused the wires to fray and short out. The repair shop had to cut out the shorted harness section and reroute the harness around the tank where it would not be subject to this pinch point. Why is Pleasure-Way wiring their vans in an area that is subject to constant movement and rubbing, such as between a water tank and cross member? That to me is a design flaw. Show less

Purchased a pre-owned 2016 PLeasure Way Plateau XL MB in February 2017 from Canadream. It was gently used and well maintained, but PW was quick to blame my ensuing nightmare with maintenance issues on the fact that it was in Canadream’s rental fleet saying that the Coach was abused. This did not sit well with me, as the issues I encountered had nothing to do with maintenance, but more to do with a lack of responsiveness on PW’s part in their admission to a known defect with theIr Load Centre which manages the 12V system in their Coach. In addition their comment would seem to infer that their coaches are not meant to last given this coach was only used for 2 summers prior to my purchasing it. The relay switches in the Load Centre responsible for extending and retracting the sofa so that the Murphy bed can be utilized cannot handle the load imposed by the extension and retraction of the sofa and ultimately they fail and burn out. This is a known issue prior to 2017 and while PW did ultimately pay for the installment of a new board, it wasn’t without much persuasion, as according to them, 2nd owners are not normally entitled to Coach warranties. While I’m grateful that they covered these costs, it has been a huge inconvenience while on the road and in the U.S. in dealing with what should have been an orderly and planned replacement of this Load Centre prior to it failing. Instead PW waits until they ultimately fail while on the road, hugely inconveniencing the traveling RV’er. If this Load Centre fails while traveling, your sleeping options are limited to sleeping on the sofa. If you own or plan on owning a pre 2017 Pleasure Way Plateau XL, ensure that the sofa module with larger relay switches has been added, or the entire Load Centre itself has been replaced, as PW will not address the issue until it rears its ugly head. Maintenance by crisis is not a way of doing business, and I found that PW fought me along the entire way given that my 2016 RV purchased in 2017 was a pre-owned unit. If you’re a first owner of one of their RV’s, you’ll probably be well looked after, but It still begs the question, why don’t they address KNOWN defects in their products prior to the issue surfacing. Their rebuttal to this was that not all will fail, just some. Show less