2016 Keystone Montana reviews

This is mostly about Keystone RV company but touches on some specific quality problems we've encountered. We purchased this 5th wheel used in 2020 (model year 2016) and have had problems with Keystone themselves in our attempts to learn ANYTHING about it. The waste tank valves (cable valves) are the worst of everything with this camper. Had 3 'certified techs' look at/fix the valves only to still have to rely on the last resort exit valve as the black valve won't seal (to the tune of $500+). The next is the flimsy siding which saves weight but looks wavy/terrible after a couple thousand miles. After that is the entry door which has somehow gone out of shape and no longer closes. This is only a 5 year old vehicle. The lack of usability in this camper is amazing, pump switches placed in odd locations, mystery storage areas with no real plan of what they do... and the list goes on. Show less

Took my RV in for soft spot on roof. Ended up having a lot of roof damage due to leak so had them completely replace the roof, wooden substrate and insulation. When I picked it up, I found some roof coping (rounded edge) that was sticking up like it was going to poke through my new roof membrane. I also found several spots of chalking that needed to be redone. And finally, they killed the new battery they had just installed for me a few days before because they didn’t turn the battery switch off. Atleast they replaced the battery no questions asked. I had to go camping so I made an appointment to bring it back for them to look at the protrusions on roof. However, after my trip I noticed what looked like 6-8 staples starting to poke up under the membrane. And to top it off, I had a leak from my rear A/C unit into my living room. I added the leak and new staples poking up to the list of things to fix. They found the leak and fixed the roof protrusions and made repairs. I got them to agree to a 1 year warranty on labor versus the 90 day one they offered. Make sure you know how long and what your warranty covers. Won’t be going back there but have had issues with 2 other RV service centers. The industry needs to get quality control back up! Show less

This RV has all the Comforts king size bed washer and dryer with top-loading washer works great water softener on board due to weather we have lost power several times I have backup power on-board generator it has a convection microwave which makes baking things really easy without having to use the big oven. It has a full size refrigerator with an ice maker so you can buy a lot of groceries and stalcup has a full size pantry Show less

We purchased this RV in February of 2020 from Camper Clinic II in Buda Tx. As the dealer was delivering it it blew out a tire and tore up the underside. The dealer didn't want to fix it and I had to go around the service mgnr to get it fixed in a timely manner. Service was backed up 4 months. We finally received it and have had nothing but problems every since. 2 service calls for the AC units, Propane regulator had to be replaced, Black water valve had to be replaced, Front door doesn't shut right, hinges are bent, Kitchen sink faucet leaks from handle, Fire place doesn't shut off, Toilet doesn't shut off and floods. Keystone doesn't offer a service dept. to help, their only response is to take it back to the dealer. Now we know why the dealer was backed up 4 months. Not how I planned to spend my retirement. Show less

Biggest waste of money Ever! Trash.. id rather burn my money than own anything this company builds or throws together.. should be a CRIME TO TAKE MONEY only to sell them garbage.. axles fall apart, slides are junk.. dont buy.. you have been warned.. Show less

We lived in it for a year and a half.Loved it. The bed was king size. The fridge was huge. The leather recliners and sofa were very comfortable. We loved the layout it's exactly what we were looking for. Show less

Loved the design and quality of this 5th wheel. Very easy to hook up and tow with the hydraulic auto leveling jacks. Tows great and easy to back into the site. Being 35ft we can usually find sites, even in the state parks. Lots of storage to accommodate all the toys, and very roomy with lots of kitchen space. Love sitting in the recliner by the rear picture window, especially if there's a view of the water. Leveling is great after years cranking down jacks, and having 6 jacks makes it verh stable. The large 4 door refrigerator means you can stock up and not have to worry about where to go for supplies. The fireplace keeps the whole 5th wheel cozy except for really cold nights which saves on the propane. Really love this 5th wheel, and hate to see it go, but hopefully a new owner can enjoy it just as much and make lots of great memories of their own. Show less

Perfect for full time living or travel with this 4 season package! This floor plan gives the feeling of separate space like a house. The design provides much more storage space underneath that passes through for easy access from either side. Show less

I have waited 7 years to purchase a Montana and it has been a total disappointment as to the quality of the unit. I have had several leaks in the unit. The slides keep jumping of the track. I have had the refrigerator replaced. The furniture is pealing and I only used the recliner twice and on the third time the handle came off in my hand. The cabinet doors keep opening while traveling and when I open the slide it gets caught and breaks. Overall a big disappointment on this unit and I wish I had bought a different unit from another manufacturer cause all Keystone says is sorry your out of warranty and are no help to me. For me I purchased the unit June 2017 and it was out of warranty before I purchased it. For them to put inferior furniture in what they call a luxury unit and does not last but 3 years before falling apart in not very good. I will never purchase any unit from this company and steer others away from them. Show less

Horrible, buy something else. Trust me, they are made so cheap now you dont want them. There are so many better options for an rv now. You pay mid range price for this but get low end build. Buy a jayco,redwood landmark or something like that. Show less