2015 Thor Motor Coach Hurricane reviews

The purchase of this Hurricane by Thor Motor Coach was a nightmare. There were several major issues that were never fixed. 1. The jacks were a problem from the beginning. They never worked in Automatic except for 2 times. 2. The Coach leaked. One time it was so bad I couldn't even drive in it. There was so much water coming in I had to stop. 3. The slide became a problem shortly after the warranty expired. It never did work properly with any consistency after the warranty expired. 4. The "leather" seats started peeling after 3 years. 2 years after the warranty expired. 5. After only 3 years the skin of the exterior started fading. Within 4 years the outside of this Coach looked liked it was 20 years old. The way I understand our Coach was one of the 1st ones built for 2015. Evidently there was some problem with the Clearcoat process with the 1st roll of fiberglass used to make this piece of junk. Both my dealer and myself worked with Thor to try to get some satisfaction with these issues. Basically they just gave us the runaround. They wasted a bunch of our time and did nothing. One might ask why wasn't the dealer able to fix some of the issues. The dealer bent over backwards to try to fix the 1st 3 items listed. Even after the warranty expired they worked on it and didn't charge us for it. The dealer also spent a lot of time trying to get Thor to address the 4th and 5th items listed. I personally spent a fair amount of time trying to get the customer service department to do something to rectify the situation. It was a waste of time. Our dealer, God Bless him, tried to do what he could to fix the problems. The bottom line is that this Coach is a piece of junk. Very poorly manufactured by a company that just doesn't care about what kind of junk they sell. Thor's customer service is non existent. I've recently sold this piece of junk for a very large loss. When I replace it, nothing made by Thor will be considered. Show less

I liked all the included options it came with. We get many complements on the looks of it. But there quality is on the lower side. When we picked it up the Awning was broken. They told us not to open it... It got fixed 90 days later. The electric water part of the heater has broken. we did not turn it on with out water in it... The coach heater broke. The molding that goes the length of the RV came unglued. The Bunk bed door was broken, and there was glue all over the flooring . not cleaned up at factory or dealer... Thor you need better quality control. Unless it changes we will not buy another Thor product... Just a little care in a job well done will go a long way to improve quality... Show less