2013 Thor Motor Coach Palazzo reviews

The overall nice ride had a Fleetwood 40 ride that was much stiffer but is a low rider had to add heavy-duty rear wheels to prevent low rear bottom out. Show less

The actual length is 37.5. It comes with a Residential refrigerator and brand new microwave. Separate washer and dryer. Pantry, bath and a half. 2 Ac’s, 2 slides. The huge wall slide is on the drivers side and extends all the way back to the master bath. Opposing slide in the master bedroom. Queen size in the bedroom and has an overhead queen bed above the driver and passenger seats. Brand new mattress and has never been slept on. 3 tv’s , the main area has surround sound, tv in the bedroom and the other is outside. Tires are 2019, 6000 watt Onan generator, in motion satellite system. Theater seating, booth dinette and all the furniture is new leather! Booth makes into a bed. Mileage is approximately 29,500. You can text me at 352-516-2487. Cell phone service is very poor where we live, but text seems to get thru! Show less

We were in awe of the Palazzo when we first saw it. We purchased this coach used and have generally been pleased with it. The Freightliner chassis is great. Power, performace and fuel economy are super (10-12 MPG)Mid door entry and dual fuel fillers help too. There is a problem with refrigerator access with the slide in. We solved that and the poor quality material by replacing all the furniture! Show less

We purchased the biggest lemon ever and warranty to go with that denies every repair. Hydraulic leveling jacks leaked from the beginning. They have been replaced and leaked the same day of new install. 6 new batteries died due to bad converter . 3rd jack repair takes 5 weeks min. EACH time. Ruined our whole summer being in shop and now went to use it first time in year and half due to,shop time and it is leaking again! 5 yrs old and 3,000 miles on it due to shop time. Do not go to Richardsons RV in Sun City, Ca. Repaired 1st leak. Drove it home 25 miles it leaked again. Took it back and they said the hose got cut because it was improperly installed by retracting outdoor step. Claimed their mechanic did not put it their during the first repair. Each time it takes couple of months. Once we picked it up and drove 1 mile, stopped to look and it was leaking. Warranty excluded all 3 repairs and we need fourth On same issue right now! DO NOT BUY A THOR PRODUCT, or warranty . Retired, drained, and stranded. Biggest mistake ever!!! Show less

Second owner. Nothing but trouble. Large slide has left us stranded twice now unable to open. Chassis ac blowing hot air, repaired once now needing again. Front air conditioner constantly throwing breaker making clunking noise, very loud. Waiting to return to dealer to repair issues. Not reliable. Show less

We bought our Palazzo 36.1 at the Tampa Super Show in January 2013, and from the day we drove it off the RV lot problems with the super slide out began. We stopped on the way home from buying it at a rest stop and registered a complaint about the loud and constant rubbing noise the super slide was making. We could not hear the radio or talk it was so loud. After four attempted repairs and a collapse of the super slide, we finally got a lawyer. We have been in a legal battle with Thor ever since. Because of the industrywide problems with the inability of the track system to handle the weight of the slide out, repairs only hold on our coach for approximately 20-30 expansions. For this reason we have had only minimal use of a coach we had planned to travel extensively in during our retirement. Because of the problems with the super slide, dealers do not want to take them in trade and if they do, they offer only half of what they should be worth. The double tracks chew up and slip. Repairs take anywhere between two weeks and a month. We would not settle, lost in court and are now appealing. Thor blamed us and claimed we made the slide out go out of time (not possible) by not pushing the button correctly even though we were trained on every aspect of the coach, or they claimed maybe we bumped it against something (which never happened). There are no dents or blemishes on the outside. They have retrofitted some of the 2014 models with a third track to help hold the weight, but some of the earlier models, like ours have not or cannot be retrofitted with a reinforcing track. We wish there had been a class action suit but in Florida the laws are strongly on the side of the manufacturer. Others we know of in other states who have taken Thor to task have settled out of court but have had to sign a non-disclosure agreement. For that reason none of their problems or the complaints online about this problem could be offered in evidence. We were on our own but there is now a court action on record if you need to use it. Johnson vs Thor Motor Coach. Show less

Coach has been nothing but trouble since day one, roof paint was flaking off, bunk would come down while driving, storage area in rear bath would not stay shut, had to get dealership and the NTSB involved before they would fix it. Recently I had to have a third rail put in for the large slide,replace the motor, replace the fuel pump in generator, step control module and replace the exhaust pipe on generator and now I have a small water leak some close to water supply access Now I am told the rig is only worth $80,000 on a trade, $40,000 less than what is owed on it. DO NOT BUY THOR Show less

I own a 2013 Thor Palazzo. I would guess buying from <dealer name removed> was my first mistake. Buying a Thor product was my second. There is obviously no quality control department. Our lights are filled with foam balls. A fire hazard. The wood is cracked in several places. Don't even pull out a drawer! The debris behind the cabinets is a disgrace. Doors dont line up, holes and screws missing or crooked. A very expensive piece of junk! I Will stand behind Freightliner! Awesome customer service. Our side had water running down the slide gasket into the RV. The windows leak from the top inside window frame.Oddly water trickles down the inside window for days after the rain has stopped. My concern is water pooling inside my walls. I was the second owner (less than 3000) miles on RV. Thor voided the original warranty releasing them from Any repair work. A company that does not stand behind their product is a company to run away from. Their excuse is "we don't know how well the second owner Will take care of the rv" Seriously? The original owner would have the slide fixed under their warranty. Im 100% out of pocket. Thor knows extended warrantys do not cover leaks or windows. So I can say DON'T BUY A THOR PRODUCT. ... I challenge Thor to do what's right and fix my issues due to poor workmanship and even worse quality control. Show less

Although we had a marvelous time in this well-equipped Class A diesel pusher, as I approach 80 years young, my Doctor son tells me it’s simply time to sell. We added every option offered plus some. So, if you have a bunch of kids or group of adventuresome adults that wish to travel in comfort and with plenty of great sleeping areas then a Palazzo is the right diesel pusher motor home for you. It’s simply the best floor plan; the best designed motor home for crating around a large family or showing young folks this great nation. Travels This chocolate and black full body painted rig which we purchased new, about 18 months, ago has served us exceptionally well. We have traveled extensively with one or two of our four married kids and those great grandkids. During that time we toured and camped in National Parks in Montana, Wyoming, Colorado, Utah, California, and Washington, Oregon and toured Washington D.C. and camped at various campgrounds in Michigan, Ohio, and Florida. This past fall my wife and I spent over two months retracing the Lewis & Clark Expedition. Captain Meriwether Lewis started this greatest of adventures by launching his keel boat in Pittsburgh on August 31, 1803. Exactly, 211 years to the day later we started from that very same location and 65 days later we stood, hopefully, on the exact same spot when Captains Lewis & Clark stood along with one woman and the men of the Corp of Discovery and viewed the Pacific Ocean for the very first time; binding this great nation from sea to shining sea. You just got to do this – it’s a great adventure. Comfort & Convenience Here’s a general overview with more details below. Has lots of sleeping arrangements and in particular bunk beds that young folks really love. All beds are comfortable and well placed. There are two slide outs, a super large residential refrigerator, microwave/convection, three burner LP stove, lots of counter space and a bathroom with a shower that accommodates our 6’4” sons. The cab area is well equipped with all controls at the driver’s fingertips such as the auto leveling system, generator start, and stop, read outs that tell you everything about the engine and more. The Mercedes Benz, Freightliner chassis, with a 300 HP Cummins diesel engine drives and handles smoothly and easily. The captain’s chair electronically moves every which way and both cab chairs, at the flip of a lever, easily turn to face inward. There are five (5) TV, a sound bar and a Sirius ready radio that is piped throughout the coach. To add to the comfort we found a remote radio controller so you can manage the radio from anywhere; oddly the relatively inexpensive feature was not provided by Thor Motor Coach. The exterior has plenty of storage with one large pass through and a slide tray, compartments for electronics, mechanicals, and the wet bays are easy to manage. One feature I particularly like is the exterior access doors are hinged on the side so you don’t have to crawl under a door to access any bay. Show less