2013 Heartland Bighorn reviews

We bought this RV new. One owner and very well cared for. We replaced the main flooring to laminate and installed a residential Samsung refrigerator. We have two king beds so it sleeps four. New water heater, AC capacitor in one of two AC units. New awning and custom steps powder coated. Show less

We like this 5th wheel. This is our 4th trailer, 2nd 5th wheel. The is lots of storage, the 6 point auto level is wonderful. The power reel for the electrical hook up is nice. We also like the 12 cu ft frig. The power awning is easy to use. We bought it used so we did not access any factory support. We did go to one Heartland Rally. We like the integrated black water tank flush system. The factory rep was interesting to talk with about the Heartland product line. Show less

This is more about the dealership and what kind of business they have !! We had a blow out (I see on the reviews that this is a common problem, This is the second one we have had to do major repairs on)on Bighorn Camper in May of 2019. We took the camper to Jolly Rogers RV (that was the name of the business at the time) Now called Bish's RV in Cheyenne, WY. for the repairs. We were told the camper would be ready in August 2019. We also wanted to have some decals on the side replaced so the camper would still look good. We have dealt with the business being bought out and 2 managers and three service technicians and the repairs were done from the blowout. One fender is plastic and the other is metal. A phone call to me would have had us replacing them both to match. This all happened amidst the Corona Virus and I understand that was an issue BUT the decals on the camper were never changed out AT ALL but we were charged for them. We were told the decals were no longer available and that they would have to be custom made. The camper has been in a garage the whole time we have owned it other than when it was used (1-2 times a year for one week at a time). The exterior of the camper is not the same as when we took it to them. It was outside the whole two years and it shows wear and tear from being outside. NEVER a phone call as to show the progress that was being done on the camper. NO MANAGER CALLED OR SERVICE TECHNITION NO CALLS AT AT. I was the one calling numerous times per day, week to check on the progress. I got a text from the service department to say the camper was ready to go, I called and told them we would be there to pick it up on Saturday when I went to pick it up I was told it was road ready. The tires all had to have air put in them and none of the caps were put back on, the camper was NOT road ready to go and they had a week to get it done, for all the time the camper was there it should have been ready. It was the worst experience I have dealt with for camper repairs and communication I have ever dealt with. YOU SHOULD BE ASHAMED OF YOUR BUSINESS FOR NO COMMUNICATION AND NO FOLLOW THROUGH ON BOTH THE OWNERSHIPSHIP,MANAGERS AND THE SERVICE DEPARTMENT. Show less

The living room is on the top and bedroom in the back and we always have the best views from the bedroom when camping. Never needed a cooler for food as everything fits in the refrigerator and freezer. The auto levelers are just so easy to setup camp and we never had to sweep leaves off the slides because of the awnings. The extra insulation is why we bought this rv and the fans to pull in fresh air. This rv is loved and well cared for. Show less

Great rv for full timing and the automatic level up system is the best around! Very easy to use and fast setup! The luxury of this rv makes one feel like a million bucks !! Research shows this Bighorn to be virtually trouble free with the most storage of any inn it's class. Show less

Have owned this RV 5 years and have travel to AZ from CA each year. Quality is high and floor plan has suited us well. It tows easy and the design of front cap makes it very easy to park and make sharper turns. Heartland has a very good reputation among our fellow RV friends. Has all aluminum frame floor and ceiling with fiberglass walls. Roof of one piece rubber. A well made RV! Show less

I have had so much trouble with this unit. Call the manufacturer and they hung up on me. Do not and I mean do not buy one of these. Within the first couple of months are toilet blew up and sprayed water all over the unit. Our water pump went out. Now we've had to replace the cooling unit on a refrigerator. Now our Hydraulics are currently broken. We have a leak in the slide that can't be fixed. We have blown 3 tires on one trip. Replaced All 4 which cost us a bundle. No one wants to do anything to help us. The Finish came off the cabinet's within the first month. This is truly a piece of junk. Show less

We love I. The only problem had to replace all tire first two years. Three blow outs with less than 1100 miles. No help from Heartland.Otherwise it is great and just get good tires. We R. V. about 70 days a year. Sent email no response. Show less

Vinyl flooring separating water leaks behind panel holes behind dressers heaters ducks not connected properly not enough wordso to finish how disappointed me an my wife will never buy another bighorn Show less

This fifth wheel is a dream to pull and to set up. We could be totally set up in 15 mins. It has more extras than usual because it was built as a show model so it has a more "stuff" on it. It is beautiful inside and well maintained. Very livable. We full timed in it for 13 months. Unfortunately, we must sell due to our health. Very sad we have been campers all of our lives. Whomever gets this unit will have years of fun and enjoyment in it. Show less